Primera Air: Passengers stranded as airline collapses

A Primera Air Airbus A321neo is seen in an April 2018 Twitter photo. (Primera Air/Twitter) via CTV News

Reuters – Nordic budget airline Primera Air has become the latest European carrier to go bust, telling staff that all flights were being halted and leaving thousands of passengers stranded.

Primera Air, which is Icelandic owned but based in Copenhagen, began in 2003 and has served 97 destinations in more than 20 countries.

Passengers booked to travel on Primera were left stranded in airports around Europe and North America. Among them, hundreds of passengers who want to return to Copenhagen and Stockholm from Chania.

The Danish-registered airline is not part of the Civil Aviation Authority’s ATOL Protection scheme, which covers only passengers booked on package holidays.

The airline, however, stated that alternative arrangements were made with Jet Time and Norwegian to make sure that everyone can return home.

The collapse comes after Britain’s Monarch Airlines and Air Berlin, Germany’s second-largest airline, filed for bankruptcy protection in 2017.

Primera was forced to cancel flights earlier this year, citing delays in receiving aircraft from Airbus, but has faced growing complaints about poor service and late refunds.